So where in the world can I find more information on Activity Based Costing?

This section is a great reference for Activity Based Costing information so make sure that you bookmark it in your browser.

Activity Based Costing Resources:

These sites/resources/links are about Activity based costing and associated areas, if you have a suggestion please email us at : ABC_Resource_Suggestions

*The ABC Portal is not associated with information presented by sites represented in this list.

Activity Based Costing, ABC, Budget Management
Activity based costing, third annual industry symposium on strategic cost management, by two leading not-for-profit International business associations.. Activity Based Costing ABC Activity Based Costing STRATEGIC COST MANAGEMENT Cost Management Competencies An Industrial Symposium By, and for, Business and Industry Activity Based Costing, ABC: A method in which activity and activities are the primary objects. This is not about creating a standard for ABC, a standard for target costs, or a standard One Way for any management tool. This Conference is about characteristics. The Characteristics a...
http://www.target-costing.com/activity-based-costing.htm
Resource last updated: Sun, 31 Jan 1999 20:18:00 GMT	Viewed: 4830 times
Activity Based Costing and Activity Based Management - What is ABC/ABM
Activity Based Costing and Management Increasing Organizational Efficiency and Profitability What is ABC/ABM? Activity Based Costing (ABC) is a method of measuring the cost and performance of the organization that is based on the activities, which the organization uses in producing its output. ABC differs from traditional cost accounting techniques in that it accounts for all "fixed" and direct costs as variables, without allocating costs based upon a customers unit volume, total days in production or percentage of indirect costs. Information gathered through ABC can provide a cross-...
http://www.qpronline.com/abc/activity_based_intro.html
Resource last updated: Wed, 06 Jun 2001 09:58:48 GMT	Viewed: 7924 times
KKAI: Article: Activity-Based Costing (ABC) Issues For Small And Mid-Sized Manufacturers. Your exper
Activity-Based Costing ("abc") Issues For Small And Mid-Sized Manufacturers is one of our companies that is the 15th largest accounting firm in the U.S. They provide a full range of traditional and non-traditional services, including financial, operational, growth, and human resources services, as well as employee benefits consulting, accounting services, systems and technology consulting, strategic planning, state and local tax evaluation, and resource recovery. These services complement the extensive expertise of other KKAI Companies and Consultants in the areas of manufacturing an...
http://www.kkai.com/ms4b.html
Resource last updated: Thu, 02 Aug 2001 14:52:40 GMT	Viewed: 3568 times
Compass Practice Areas: Activity-Based Costing
Compass America specializes in helping companies improve both the efficiency of information technology and business operations, and their effectiveness at enabling business goals.. COMPANY FEATURES TOOLS you are here: / activity-based costing Activity-Based Costing (ABC) is a well-known performance management tool. While performance management is often ‘fudged’, ABC makes that harder to do. According to a recent survey, more than half of companies that have tried ABC (54%) are using it for decision-making outside the accounting function. Of those using ABC, 89% say it was worth the i...
http://www.compassamerica.com/abc.htm
Resource last updated: Tue, 10 Jul 2001 14:32:46 GMT	Viewed: 1483 times
Has anyone tried Activity-Based Costing in their business?
[ ] Has anyone tried Activity-Based Costing in their business? From: Wendy Pratt Email: WBPratt@aol.com Date: 9/18/97 Time: 10:01:05 PM Comments Has anyone tried Activity-Based Costing (ABC) in their business? Did it help reduce waste and inefficiency? What types of cost areas did it uncover? What implementation problems did you run into? Background: Activity-Based Costing (ABC) is a method of management accounting that assigns costs by activity rather than type. With ABC, costs for materials, parts, fuels, labor, regulatory compliance, as well as labor, equipment, customer service and space a...
http://www.globalff.org/_discussions/00000002.htm
Resource last updated: Thu, 05 Oct 2000 00:17:42 GMT	Viewed: 2941 times
Activity-Based Costing(TOC)
RCG University Activity-Based Costing Definition Activity-Based Costing (ABC) is a method of allocating costs to products and services. It is generally used as a tool for planning and control. It was developed as an approach to address problems associated with traditional cost management systems, that tend to have the inability to accurately determine actual production and service costs, or provide useful information for operating decisions. With these defiencies managers can be exposed to making decisions based on inaccurate data. The higher exposure is for companies with multiple products or...
http://rockfordconsulting.com/abc.htm
Resource last updated: Sun, 08 Jul 2001 00:03:51 GMT	Viewed: 3129 times
Activity-Based Cost Management Making It Work: A Managers Guide to Implementing and Sustaining an Ef
ABC: Your Blueprint for Success. "Cokins ability illustrate the effectiveness of ABC to those unfamiliar with financial applications and terminology is a major strength of his book. It should be required reading for companies that need to. Activity-Based Cost Management Making It Work: A Managers Guide to Implementing and Sustaining an Effective ABC System ABC: Your Blueprint for Success. "Cokins ability illustrate the effectiveness of ABC to those unfamiliar with financial applications and terminology is a major strength of his book. It should be required reading for companies that ...
http://preview.mcgraw-hill.com/info/com.mcgrawhill_books_0786307404.html
Resource last updated: Friday, June 01, 2001	Viewed: 3418 times
Feature - The ABCs Of Activities Based Costing
November 1998. It costs money to run a shop. And running a job for a customer costs money, too. Nobody would argue with those two facts. Where it gets tricky is linking the cost of running a shop with the cost of running each job.. (or Use Back Button) Feature Article The ABCs Of Activities Based Costing A lot of job shops still use a flat shop rate when costing, estimating or quoting. This job shop developed its own software following another approach that is almost as simple but more accurate. By Link a Friend to This Page Via E-mail It costs money to run a shop. And running a job for a cust...
http://www.mmsonline.com/articles/119803.html
Resource last updated: Thu, 10 May 2001 13:50:30 GMT	Viewed: 3069 times
An ABC Managers Primer: Straight Talk on Activity-Based Costing
An ABC Managers Primer answers every type of managers questions about the concept activity-based costing-what it means, how it works in their own companies (as well as how it works for the competition), and how they should be using the information. An ABC Managers Primer: Straight Talk on Activity-Based Costing An ABC Managers Primer answers every type of managers questions about the concept activity-based costing-what it means, how it works in their own companies (as well as how it works for the competition), and how they should be using the information that this cost-measurement method provi...
http://preview.mcgraw-hill.com/info/com.mcgrawhill_books_0074131338.html
Resource last updated: Friday, June 01, 2001	Viewed: 1899 times
Activity-Based Costing (ABC)
Activity-Based Costing (ABC) arose in the 1980s from the increasing lack of relevance of traditional cost accounting methods. The traditional cost accounting methods were designed around 1870 - 1920 and in those days industry was labor intensive, there was no automation, the product variety was small and the overhead costs in companies were generally very low compared to today. However, from the 1960s - particularly 1980s - this changed rapidly. For these reasons, and more, traditional cost accounting has been called everything from number 1 enemy of production and questions whether it is an a...
http://www.emblemsvag.com/abc.htm
Resource last updated: Mon, 28 May 2001 18:50:57 GMT	Viewed: 3618 times
ICMS - What is Activity Based Costing/Activity Based Management?
Your One-stop Shopping for ABM & ABC Products & Training What is Activity Based Management/ Activity Based Costing? What is ABM? Activity Based Management (ABM) is common sense, systematic method of planning, controlling and improving labor and overhead cost. ABM is based on the principle "activities consume costs". While traditional cost systems focus on the "worker", ABM systems focus on the "work". The basic building block for ABM is Activity Accounting. What is ABC? Activity Based Costing (ABC) is a systematic, cause & effect method of assigning th...
http://www.icms.net/whatisabm.htm
Resource last updated: Fri, 20 Jul 2001 16:07:41 GMT	Viewed: 2374 times
Absorption Costing Details
Absorption Costing Details Analysis Made for the Internal Accounting Configuration By Emanuel F. Schwarz (June 7, 1999) - Throughout their academic career, accounting students will be subjected to conflicting information regarding Absorption Costing. A few well-known professors have presented graphics that show how the "overhead" costs will be absorbed by the Work In Process account (WIP) But, there is other terminology that could be used, and the overhead costs would, instead, be applied to the Work In Process accounts. These graphics show just one overhead account and just one Work...
http://internalaccounting.com/article13.htm
Resource last updated: Thu, 10 May 2001 13:50:30 GMT	Viewed: 1000 times
CMS-PC 4.0 Activity Based Costing/Management Software
ABC/ABM Software "ABM software so easy, even your President can understand it!" Return to home page Product Info CMS-PC™ 4.0 for Windows is Activity Based Costing & Management software. The user-friendly interface is supported by powerful Microsoft FoxPro Databases. Six modules including Activity Budgeting & Process Mapping provide a step-by-step method of implementing. Have access to importing, exporting, report writing and more! Current Version 4.14 Industries All Desktop/Client OS Windows 95/98 Windows 3.x Windows NT 3.x Windows NT 4.x Network/Server OS Windows 95/98 Windo...
http://www.icms.net/softwaremainpage.htm
Resource last updated: Fri, 20 Jul 2001 16:16:07 GMT	Viewed: 611 times
Activity-Based Costing at DSL Client Services
Summer 2000 Previous Issues: By Barbara Gauharou Company Introduction DSL Client Services (DSL) is a marketing consulting company specializing in mobile event marketing programs using large-scale exhibit properties. DSL develops, implements, and operates turnkey event marketing programs from start to finish for its clients, which include Sony Electronics, Inc., and Microsoft Corp. among others. In 1998, DSL ran two event marketing programs. The first was a 12-month national tour for Sony Information Technologies of America (Sony ITA), a division of Sony Electronics, Inc., and Microsoft Corp. T...
http://www.mamag.com/summer00/su00gauharou.htm
Resource last updated: Mon, 16 Jul 2001 19:27:37 GMT	Viewed: 771 times
Activity-Based Quoting and Target Costing
Cost Technology brings learning and results to Activity-Based Costing and Activity-Based Management. We are partners in our clients success applying in-depth resources, knowledge, experience, training materials, and research for each clients. Activity-Based Quoting and Target Costing Use Activity-Based Costing (ABC) concepts to prepare cost estimates for quoting and to develop target costs for new products This workshop covers two important applications of Activity-Based Costing (ABC)-Quoting and Target Costing. Quoting Successfully quoting on new jobs is the life-blood of many manufacturing o...
http://www.costechnology.com/quoting.htm
Resource last updated: Mon, 19 Mar 2001 03:46:35 GMT	Viewed: 1133 times
Activity Based Management
Activity Based Management Downsizing, rightsizing, cost cutting . . . the 90s terms of endearment for long-term survival. What separates the businesses that are successful from the rest which are not? The answer lays in lowering the cost of how they do things not what they do. Just reducing costs is short term survival and postpones the inevitable. To truly lower the cost of doing business you must know the processes of your business and their costs. Once you understand how you do things (business processes) and the value and non-value added costs, then you can start on the road to continuous ...
http://www.gaines-cpa.com/activity.html
Resource last updated: Tue, 13 Mar 2001 18:35:42 GMT	Viewed: 1242 times
Activity-Based Costing Asssessment
The ABC Assessment Cost Technologys ABC Assessment helps you obtain the highest value from your ABC implementation. High priority applications, scope, results, and preferred implementation approach will be known prior to investing in a full-scale implementation. The Benefits of Cost Technologys ABC Assessment: Builds manager buy-in and project support Identifies the highest-value outcomes for ABC Prioritizes application areas and scope Determines the projects success criteria Provides an overall plan of action Cost Technologys ABC Assessment kicks off with a half-day briefing of your managemen...
http://www.costechnology.com/assess.htm
Resource last updated: Mon, 19 Mar 2001 03:46:33 GMT	Viewed: 1232 times
Activity Based Costing/Management in Service Industry
No Summary. AIMCORP Consulting Group ) Activity Based Costing/Management in Service Industry Prepared By: Dr. Mir F. Ali Activity Based Costing (ABC) was originally designed for manufacturing environments to calculate the unit cost based on the costs of production activities. The objective behind this notion was to maximize the performance of associated resources, allowing a provision to stay competitive yet profitable. ABC became the table talk for organizations that either failed miserably in their efforts to reengineer their business processes or that never considered Business Process Reeng...
http://www.aimamc.com/articles_abc.htm
Resource last updated: Fri, 03 Aug 2001 18:19:49 GMT	Viewed: 2625 times
RLA OnLine Articles: Activity Based Costing
Robert Luttman & Associates Online Articles Table of Contents Activity Based Costing Tired of the same old less than informative budget and productivity reports? Tired of work long hours trying to save money, only to have Finance tell you "nothing is showing up on the bottom line"? Activity Based Costing (ABC) can eliminate these problems. Our partner Gary Shows of Joule Management Technologies has written this Short Takes to introduce you to ABC. Contact Gary at: to try Joules ABC software and consulting. Activity Based Costing (ABC) To achieve continuous improvement, management...
http://www.robertluttman.com/activity_based_costing.html
Resource last updated: Fri, 16 Feb 2001 21:17:40 GMT	Viewed: 1318 times
How do we do it
It explains how do we do our business.. AIMCORP Consulting Group How do we do it With specific experience in the analysis and optimization of business activities and the use of information technology, we assist our clients to articulate a business vision that is supported by objectives, goals, and business functions to develop and implement strategic business solutions. It is accomplished by: Using the necessary tools and techniques to model and cost current practices, activities, resources, and services/products; Demonstrating how resources are being consumed by activities to produce services...
http://www.aimamc.com/main_how.htm
Resource last updated: Fri, 03 Aug 2001 18:21:15 GMT	Viewed: 738 times
Activity Based Management and Activity Based Costing
Activity Based Management and Activity Based Costing. Activity Based Management and Activity Based Costing The New Tools for Competitive Advantage If youre a business owner and youre not currently using Activity Based Management or Activity Based Costing, you could be losing your shirt and not even know it! ABM and ABC are the latest tools for competitive advantage and even the smallest business owner can benefit from them. And, its really as simple as ABC! One business owner can attest to what ABM and ABC has revealed in his company. This particular general contractor was working several job ...
http://www.rosternetwork.com/articles/activity_based_management.htm
Resource last updated: Thu, 22 Mar 2001 15:15:28 GMT	Viewed: 1608 times
Inventory Control Forum: Inventory Information Sites Listing
The inventory control forum is to help inventory specialists find, and trade information related to inventory control. The following is a listing of inventory, production, and warehousing information gleaned from various points on the web. The intention of this listing is to enlighten, inform, or introduce interested parties to issues pertinent to these area. It is my hope that you can add to this listing with web sites that you may have bookmarked. Review your books marks, and send me a copy of anything that you feel is relevant. I hope that you find these links helpful. Also, if you find tha...
http://www.cris.com/~kthill/sites.htm
Resource last updated: Inventory Control Forum: Inven	Viewed: 211 times
Activity-Based Costing
Activity-Based Costing Leads to Better Cost Control Do you have a true handle on where the money goes within your organization? If not, you may want to consider a different form of accounting: activity-based costing. Activity-based costing (ABC) is an accounting method that traces costs to specific business activities. Within these activities are costs associated with performing those activities. For example, if your agency provides meals to the elderly, two core activities might be meal preparation and delivery. Core activities are called "cost pools." Each cost pool has a single co...
http://www.carneiro.com/publications/activitybased.html
Resource last updated: Fri, 16 Jun 2000 14:52:57 GMT	Viewed: 2451 times
FQPA Issue Paper
Council for Agricultural Science and Technology. Issue Paper Number 11, March 1999 Note to the Reader At the time this document was written, the joint Environmental Protection Agency (EPA)-U.S. Department of Agriculture (USDA) Tolerance Reassessment Advisory Committee (TRAC) was convened for the first time. The TRAC is an advisory committee under the Federal Advisory Committee Act (FACA) authorized by Vice President Gore in response to broad concerns about implementation of the Food Quality Protection Act (FQPA). The TRAC’s guiding principles are to advise and comment on FQPA implementation in...
http://www.cast-science.org/fqp1_ip.htm
Resource last updated: Fri, 30 Mar 2001 17:07:10 GMT	Viewed: 156 times
Netmap with Activity Based Costing
Netmap with Oros ABCPlus® There is no point in doing cheaply what should not be done at all. The only really effective way to cut costs is to eliminate activities totally - those that do not add value to strategic outputs and outcomes.Which is easy enough to say, but rather more difficult to achieve, in practice, until now. By combining two technologies, activity based management and network analysis, this issue can now be successfully addressed. Fast and cost effectively. Managing the balance However successful cost reduction programmes may be, there are still risks attached to them, and rese...
http://www.kansai.co.uk/products/netmap_abc.htm
Resource last updated: Wed, 07 Jun 2000 11:08:26 GMT	Viewed: 526 times
Cost Management Conference, activity based cost management, target costing
In-depth advanced case studies, and industry thought leaders, and more, at the Third Annual Industry Symposium on Strategic Cost Management. CLICK.. Program Director: Cost Management Systems 3301 Airport Freeway, Suite 324 Bedford, Texas 76021 817-860-1654, 121 voice 817-275-6450 fax CAM-I and CEFM/AICPA present Target Costing Highlights Target Costing: Enhancing Revenues Through Effective Product Development Workshop Leaders: Margaret Weber, Ernst & Young, LLP and Keith Hallin, The Boeing Company Many executives are shifting their focus from the nervous cost reduction efforts of the eighties ...
http://www.cam-i.org/target.html
Resource last updated: Wed, 09 Feb 2000 07:51:53 GMT	Viewed: 554 times
Activity Based Costing for Higher Education Institutions
Winter 2001 Previous Issues: By Lakshmi U. Tatikonda, CMA, CPA, Ph.D., and Rao J. Tatikonda, CFPIM, Ph.D. Higher Education Institutions (HEIs) are in a state of turmoil and fiscal crisis. Escalating costs, diminishing resources, increased competition, unhappy customers (students, parents), and state legislators demanding accountability are pressuring them to manage their costs better. These pressures are not much different from those experienced by the manufacturing industry of yesterday. Using tools and techniques such as activity-based costing (ABC), business process reengineering, concurren...
http://www.managementaccounting.com/winter01/w01tati.htm
Resource last updated: Mon, 16 Jul 2001 19:27:42 GMT	Viewed: 1184 times
TMR - Activity-Based Costing: A Decision-Making Tool
December, 1998 Feature Article Activity-Based Costing: A Decision-Making Tool Robert Olsen Tompkins Associates ( ) There are some universal truisms that apply to all businesses. The first of these is that, over time, a business must be able to provide products and services at a lower overall cost than the competition. The second is that the inflation-adjusted cost of production and logistics must continuously decrease. This is, hopefully, accounted for through experience, or the learning curve. Knowing the true cost and profit picture of each product is the third. Finally, understanding and ma...
http://www.lionhrtpub.com/tmr/features98/1298feature.html
Resource last updated: Fri, 20 Oct 2000 21:49:26 GMT	Viewed: 1155 times
Cost Management Conference, activity based cost management, performance measurement
In-depth advanced case studies, and industry thought leaders, and more, at the Third Annual Industry Symposium on Strategic Cost Management. CLICK.. Program Director: Cost Management Systems 3301 Airport Freeway, Suite 324 Bedford, Texas 76021 817-860-1654, 121 voice 817-275-6450 fax We recently hosted the most successful Cost Management Symposium of the Year! Please keep your eye on this page for details on next years conference! CAM-I and CEFM/AICPA present The Third Annual Cost Management Symposium Transforming Organizations Cost Management Competencies for service, manufacturing, and gover...
http://www.cam-i.org/conference.html
Resource last updated: Wed, 09 Feb 2000 07:51:48 GMT	Viewed: 640 times
Cost Management International Conference, Advanced Business Seminars
Cost Management, third annual industry symposium on strategic cost management, by leading not-for-profit International business associations.. Cost Management The International Symposium cost management, International Conference advanced seminars Competencies By, and for , Business and Industry Cost Management: CAM-I and CEFM/AICPA present: The Third Annual Symposium Transforming Organizations for service, manufacturing, and government May 11-14, 1999 The Wyndham Miami Beach Resort Miami Beach, FL Visit our Sponsors! WHY IS THIS CONFERENCE DIFFERENT? Because it is by Business and Industry, for...
http://www.target-costing.com/index.html
Resource last updated: Thu, 28 Jan 1999 00:01:23 GMT	Viewed: 205 times
QPR Online - Try out Management Software Online
Try out Online! QPR management software you can assist you with business management and forecasting in a more successful way and make the right choices in your strategic management process. You can have a look at what opportunities QPR Management Software offer you right away by trying our state-of-the-art software online. The software is there for you to browse through whenever you wish. If you have any questions, please contact QPR Customer Care.. QPR ScoreCard The QPR ScoreCard is a software for strategic performance measurement and management. QPR ScoreCard helps turn your companys vision ...
http://www.qpronline.com/tryout.html
Resource last updated: Thu, 07 Jun 2001 11:14:42 GMT	Viewed: 155 times
Compass Cross-Platform Issues
Compass America specializes in helping companies improve both the efficiency of information technology and business operations, and their effectiveness at enabling business goals.. COMPANY FEATURES TOOLS you are here: / technology / cross-platform issues Many assume that platform costs are lower for midrange systems than for mainframes. Compass statistics show this may not be the case. Conventional benchmarking methods are seriously limited in their ability to drive meaningful performance improvement. To find hidden–and significant–costs and opportunities, organizations must drill do...
http://www.compassamerica.com/cpish.htm
Resource last updated: Tue, 10 Jul 2001 15:12:07 GMT	Viewed: 85 times
Download software for strategic performance measurement and process management and Activity Based Ma
Download Software QPR Management Software tools are more than just individual pieces of software, they are a new generation of technologically advanced software guiding todays performance towards a profitable future. Please read this before downloading software Here you can download full evaluation versions of the software for free. When starting up the program, you will see a licensing screen containing two numbers, the code entry and the computer number. You will need these numbers to get your key code. You can get the key code from QPR Customer Care. QPR ScoreCard The QPR ScoreCard is a sof...
http://www.qpronline.com/download.html
Resource last updated: Mon, 11 Jun 2001 16:17:05 GMT	Viewed: 445 times
Activity Based Costing and Activity Based Management - QPR CostControl
Activity Based Costing and Management - QPR CostControl An effective Activity Based Costing system offers your company a solid basis for profitable business management and development. The software QPR CostControl is used successfully by all types of organizations, from large international corporations to universities, hospitals and government agencies. The user-friendly QPR CostControl helps you understand the real cost structure of your company and identify how your business really works. Your activity costs get visible and structured in our software. Software presentation Software Info Down...
http://www.qpronline.com/abc/index.html
Resource last updated: Wed, 06 Jun 2001 09:54:06 GMT	Viewed: 602 times
Balanced Scorecard Online - QPR ScoreCard helps you automate your BSC
Achieve supply chain optimization & more by using QPROnline.com Activity Based Costing software, Business Balanced Scorecard software, Performance Measurement software & software for other business improvement processes!. Balanced Scorecard - QPR ScoreCard Balanced Scorecard (BSC) is a concept helping you translate strategy into action. BSC provides management with a comprehensive picture of business operations and a methodology that facilitates the communication and understanding of business goals and strategies at all levels of an organization. QPR ScoreCard helps you automate and co...
http://www.qpronline.com/balancedscorecard/index.html
Resource last updated: Wed, 06 Jun 2001 10:16:54 GMT	Viewed: 244 times
Bureau of Reclamation Value Program
Bureau of Reclamation Value Program. The Value Method (For those not familiar with VE) This page provides an introductory description of the Value Method, a problem solving and decision making process largely developed by Mr. Larry Miles in the mid 1940s. The Value Method is also commonly referred to as Value Analysis or Value Engineering. For this discussion we don’t distinguish between them. The Value Method is a systematic and organized way to develop and compare alternatives that will get the job done (provide all of the essential functions) with the greatest value (greatest efficienc...
http://www.usbr.gov/valuprog/method.html
Resource last updated: Tuesday, March 30, 1999	Viewed: 64 times
Process Management Online - Business process modeling through our process mapping software improves
Achieve supply chain optimization & more by using QPROnline.com Activity Based Costing software, Business Balanced Scorecard software, Performance Measurement software & software for other business improvement processes!. Process Management -QPR ProcessGuide Your business processes and their output is your real interface with your customers. Modeling and analyzing your business processes enables you to develop your organization and improve its effectiveness and quality of work. Managing the key processes efficiently is critical to the success of the company. QPR ProcessGuide helps you manage y...
http://www.qpronline.com/processmanagement/index.html
Resource last updated: Mon, 11 Jun 2001 16:27:31 GMT	Viewed: 194 times
QPR CostControl
QPR is dedicated to providing you with the capability to manage your organization with the most effective, accurate and timely information available. QPR has been providing Decision Support Systems (DSS) including software, implementation, training. Powerful Activity Based Costing with An effective Activity Based Costing system offers your company a solid basis for profitable business management and development. The software QPR CostControl is used successfully by all types of organizations, from large international corporations to universities, hospitals and government agencies. The user-frie...
http://www.qprsoftware.com/costcontrol.html
Resource last updated: Wed, 20 Dec 2000 10:17:26 GMT	Viewed: 150 times
Activity-Based Management: A Comprehensive Implementation Guide
Easy Activity-Based Management Implementation. Everyones touting activity-based management (ABM) as the best costing method for reengineering and TQM inititatives. But where do you begin? Edward Forrests groundbreaking Activity-Based Management: A. Activity-Based Management: A Comprehensive Implementation Guide Easy Activity-Based Management Implementation. Everyones touting activity-based management (ABM) as the best costing method for reengineering and TQM inititatives. But where do you begin? Edward Forrests groundbreaking Activity-Based Management: A Comprehensive Implementation Guide. Thi...
http://preview.mcgraw-hill.com/info/com.mcgrawhill_books_007021588X.html
Resource last updated: Friday, June 01, 2001	Viewed: 1513 times
Compass Practice Areas: Customer Call Center Improvement
Compass America specializes in helping companies improve both the efficiency of information technology and business operations, and their effectiveness at enabling business goals.. COMPANY FEATURES TOOLS you are here: / process & service improvement / customer call center improvement Is your call center suffering from staff turnover? Budgetary constraints? Customer dissatisfaction? Excessive call volumes? Ineffective use of technology? Thinking of consolidating, or even outsourcing? By working with your own staff to understand the key elements of your customer support systems, Compass find...
http://www.compassamerica.com/callctr.htm
Resource last updated: Mon, 30 Jul 2001 13:09:03 GMT	Viewed: 287 times